Returns and


How Returns Work

If you aren’t 100% satisfied with your Thermo™ Recovery Wear, you can return or exchange your item(s) within 30 days of

purchase. After 30 days, you can return your Thermo Recovery Wear for store credit up to one year after your original purchase

date. To report a damaged product, quality or shipping issue, go to the link below

Returns & Exchanges

Return Policy

  • Returns are refunded to the original payment method (original shipping costs are not refunded).
  • Exchanges ship free and are offered on products of equal value only.
  • Returns and exchanges are processed promptly, usually within 3-5 business days of receipt.
  • Our Customer Service Team monitors return activity for abuse and reserves the right to limit returns or exchanges.
  • All returns are subject to validation and approval at our Customer Service Team’s sole discretion.
  • We do NOT accept returns or exchanges if the product has been washed or has any visible damage caused since purchase. If items appear washed or have any visible signs of extensive use during our product inspection, your return or exchange may be rejected.
  • The original shipping cost will NOT be refunded if you return your order.
  • Please allow up to 2 weeks from the return ship date for your account to be credited.

Average Shipping Estimates

Shipping times are estimates and are subject to change.

Shipping Method

Estimated Delivery Window

Free Shipping

5-7 business days once processed

Standard ($8)

3-5 business days once processed

Expedited ($25)

2-3 business days once processed

Rush ($35)

1-2 business days once processed